Terms and Conditions

Terms and Conditions

1. Definitions

• "Company" refers to [La Familia Legacy], its subsidiaries, and affiliates.

• "Customer" means any person or entity requesting services from the La Familia Legacy.

• "Shipment" refers to goods, packages, or freight transported by the La Familia Legacy.

• "Services" means all logistics, transportation, warehousing, and related services provided by the La Familia Legacy.

2. Agreement to Terms

By engagingLa Familia Legacy’s services, you agree to these Terms and Conditions. These Terms govern all shipments unless otherwise agreed in writing.

3. Scope of Services

La Familia Legacy provides transportation, handling, and delivery of goods as agreed upon with the Customer. La Familia Legacy may engage subcontractors or third parties to fulfill its obligations.

4. Customer Obligations

The Customer must:

• Provide accurate descriptions of goods, including weight, dimensions, value, and any hazardous materials.

• Ensure proper packaging and labeling in compliance with applicable laws and regulations.

• Obtain all necessary documentation, permits, and clearances for the shipment.

5. Liability and Limitations

• La Familia Legacy is not liable for loss, damage, or delay caused by:

  • Acts of God, war, strikes, or governmental actions.

  • Inherent defects or natural properties of the goods.

  • Improper packaging, labeling, or handling by the Customer or Merchant.

6. Insurance

The Customer is responsible for insuring their goods. The Company does not provide insurance unless expressly agreed in writing.

7. Delivery Times

All delivery dates are estimates and not guaranteed unless explicitly agreed in writing. La Familia Legacy is not liable for delays beyond its reasonable control.

8. Charges and Payment Terms

• Charges are based on the applicable rates at the time of service.

• Payment is due within 7 days of invoice date.

• Customers may incur storage fee at $150 per day, per package after 7 days of not making payments for packages or retreival of packages.

9. Claims

• Claims for loss or damage must be submitted in writing within 7-10 days of delivery.

• Claims for non-delivery must be submitted within 10-14 days of the expected delivery date.

• Failure to make a claim within the specified time will result in the claim being barred, charges may apply.

10. Governing Law

These Terms are governed by the laws of the Shipping Act.

You can also contact the Jamaica Bar Association for referrals to Admiralty & Maritime lawyers, according to Lawzana. For disputes related to customs and border protection, the Jamaica Customs Agency (JCA) handles appeals. Myers, Fletcher & Gordon also specializes in marine and aviation litigation, offering comprehensive advice on resolving disputes in the shipping industry

11. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

12. Amendments

La Familia Legacy may modify these Terms at any time, with notice to the Customer. Continued use of the Services constitutes acceptance of the revised Terms.

13. Entire Agreement

These Terms, together with any written agreements, constitute the entire agreement between the parties and supersede all prior communications.